HELP CENTER

How can we help?

Find answers about campaigns, advertising placements, publisher orders, payments, accounts, and more.

What do you need help with?

Start with one of the most common areas.

Advertising

Learn how to find placements, create campaigns, and promote your website or brand.

Advertiser Guide

Publisher

Learn how publishers can add websites, manage placements, orders, and earnings.

Publisher Guide

Payments & Wallet

Get information about wallet balances, payments, orders, and withdrawals.

Payment Support

Frequently asked questions.

Quick answers to common questions about AdEmpireX.

AdEmpireX is an advertising marketplace that connects advertisers with publishers and provides different advertising placement options through a centralized platform.
Publishers can offer advertising placements at a defined price. Advertisers can review the available placement, price, and details before placing an order.
Depending on available publisher inventory, AdEmpireX can support formats such as sponsored posts, banner ads, header links, sidebar links, footer links, tab links, video advertising, and pre-roll placements.
Create an account through the signup page and access the advertiser area to manage campaigns, orders, payments, and available advertising opportunities.
Publishers can add eligible websites and advertising placements to their inventory. When advertisers purchase available placements, publishers can manage their orders and earnings from their account.
If you have an issue with a payment, wallet balance, order, or withdrawal, contact the AdEmpireX support team through the contact page with the relevant details.
Yes. For questions that are not covered here, use the contact page and send your request to the AdEmpireX team.

Still need help?

Can't find the answer you're looking for? Our support team can help you with account, advertising, publisher, order, and payment questions.

Email Support Contact us through the support page
Account Support Help with campaigns and accounts
Payment Support Wallet, orders and withdrawals

Contact our team

Send us your question and include as much relevant information as possible so we can help you faster.